Privacy Policy

Welcome to Alya Flowers! At Alya Flowers, we value your privacy and want you to feel confident about how we handle your information. This Privacy Policy explains the basic details about what information we collect, why we collect it, and how we use it.

Data Collection

We collect personal information from diverse sources, encompassing in-store visits, online interactions, social media engagements, mobile application downloads, and event participation. It’s worth noting that personal information collected by department stores selling our products is not shared with us. Additionally, we employ automated technologies such as cookies, web server logs, and web beacons to gather device or usage information during interactions with our website, social media pages, or mobile applications.

Information You Share

When participating in promotions, making purchases online or in-store, or engaging with us on social media, you may choose to share personal information. This can include contact details, age, gender, username, password, payment information, purchase history, product preferences, and user-generated content like photos, videos, reviews, and survey responses.

How We Use Your Information

The information you provide serves various purposes, including:

    • Sending promotional materials and communications
    • Delivering personalized services
    • Facilitating secure payment transactions
    • Managing online accounts and purchase history
    • Offering assistance with product selection
    • Addressing inquiries and concerns
    • Personalizing advertisements based on interests
    • Operating and communicating through social media or mobile applications
    • Enhancing and analyzing our business operations
    • Ensuring compliance with legal requirements and industry standards

Automated Information Collection

Automated means, such as cookies, web server logs, and web beacons, are employed to collect information about your device or usage patterns during interactions with our website, online advertisements, social media pages, or mobile applications.

Technological Tools We Utilize

    • Cookies, Web Server Logs, and Web Beacons: Cookies, which are small text files sent to your device, help identify your browser or store information. You can control or disable certain cookies through your browser settings.

Third-Party Web Analytics Services

Third-party web analytics services like Adobe Site Catalyst and Google Analytics may be utilized. These services use technologies such as cookies, web server logs, and web beacons to analyze visitor interactions with our site.

Targeted Advertising

Third-party advertising networks may be engaged using cookies, web server logs, and web beacons to provide personalized advertisements about our products and services.

How We Utilize Automated Information

The information collected is used for market research, data analytics, and system administration. This includes tailoring advertisements, analyzing visitor patterns, and ensuring compliance with legal obligations and policies.

Information Sharing

We are committed to safeguarding your privacy and do not rent, sell, or disclose personal information except as outlined here:

      • Third-party service providers for essential services
      • With explicit consent, to other third parties
      • When required by law or to prevent harm or fraud
      • In connection with a business sale or transfer

Your Rights and Choices

You retain control over your personal information, with options to opt-out of email marketing communications or adjust social media application settings.

Withdrawing Consent

At any point, you may withdraw consent or object to personal information processing. Note that this may impact your access to certain products or services.

Reviewing, Updating, and Modifying Personal Information

Subject to applicable law, you may request access to and correction of your personal information. Reach out to us at info@alyaflowers.com to review, change, or delete your information.

Data Transfers

Your personal information may be transferred to countries with different data protection laws. We safeguard transferred information as described in this Privacy Policy.

Children’s Privacy

Our site is not designed for children under thirteen, and we do not knowingly collect personal information from them. Any inadvertent information collection will be promptly deleted.

Security Measures

While we employ administrative, technical, and physical safeguards to protect personal information, no system is entirely foolproof. We cannot guarantee absolute security during data transmission or on your mobile device.

Links to Other Websites

Our website may contain links to independent websites. We are not responsible for their content, usage, or privacy practices. Review linked sites’ privacy notices or policies.

Updates to Our Privacy Policy

This Privacy Policy may be updated periodically without prior notice. The latest version will be available on our website, with significant changes prominently communicated.

How to Reach Us

For questions, comments, or updates to your information, please contact us. In the event of any significant information events, we may contact you by email or telephone.